Chance Veasey is the VP responsible for the Infor Line of Business at Velocity. He has seventeen years of experience in Managed Services, the majority of which are in the Infor Lawson ecosystem.
Velocity serves innovative CIOs across industries such as Healthcare, Manufacturing, and Retail with an innovative private cloud service that focuses on delivering business outcomes.
The CIO as we know him and her today is very different from the CIO of the future. The role of the CIO has already evolved from manager of I.T. assets like desktops, servers, and data centers, to that of innovator and business process engineer. CIOs no longer lead cost centers they lead innovation centers that drive the organization to new heights.
If you are a CIO and innovation, thought leadership, and business process re-engineering are not your top priorities, it is time to rethink your role.
Velocity is purposefully focusing on empowering this new breed of CIO such that business goals never thought to be achievable can be reached leveraging technology and optimized processed. Reach out to us
to learn how Velocity can enable you to become a CIO of the Future.
CIOs of the Future
We were recently talking with a healthcare CIO at one of our Customers who was approaching a transition in his career. As he looked back over his tenure, being invited by the business to lead and discuss business process improvements that had nothing to do with I.T. stood out to him as the highlight of his experience.
This is not unique. Today’s CIOs are influencing business process decisions. Whether they be purchasing processes, supply chain processes, or financial reporting strategies, the successful CIOs of today are leading business transformation. These innovative CIOs are greatly influenced by millennials who are more comfortable carrying a conversation between avatars than they are participating on a conference call. Today’s CIOs are influenced by the instant gratification of having complex applications that work instantly upon download on their tablet and phone and they are empowering the business by pushing more corporate systems to interact with these mobile devices.
Today’s CIOs are not threatened if business departments initiate ad-hoc tests with innovative collaboration tools like Slack or BlackLine. Rather, they applaud the innovation and they then leap frog the business unit by providing the next set of innovations.
At the same time, today’s CIOs know that at the magical confluence between optimized processes and optimized technology are industry and company best practices. These best practices consist of resilient processes that lead to reliable outcomes at a predictable costs. At this intersection, companies can stretch themselves to become market leaders.
Yet, at this intersection, the weakest link in the chain is the supervisor. Some economists would argue that the primary growth limitation in any economy is the varied skill and execution of mid-level supervisors in business.
Businesses invest less and less in training their managers and supervisors. Often, individual contributors are promoted to supervisory roles not because they have leadership skills but because they are a good individual contributor. The success of today’s companies is limited by the training level and performance at the mid level supervisor.
Analytics & Big Data: A Window Into Business Processes
Enlightened CIOs are recognizing this and investing with innovative service companies that see the power of analytic tools that provide constant monitoring of business processes and the ability to make course corrections based on community and best practice data in real time. The ability to use big data systems to analyze and continuously improve business processes allows companies to transcend past the limitations of the supervisor. Now, variations in business process between locations and departments can be identified, rationalized, and harmonized in near real time.
Where do these systems exist? They exist within specialized cloud providers who not only have the analytic tools like Velocity Zoom®
, but also have the ERP user community that is at scale. The intersection of business process and technology to obtain optimal benefits can be a challenging target to identify let alone hit. CIOs of the Future see this and are investing in innovative service providers that recognize this too.