07 November 2016 / Blog
Fostering a Culture of Innovation
By: Keith Angell
Ask top entrepreneurs, new paradigm leaders or even Fortune 500 CEOs about what characteristics are conducive to creating and nurturing a culture of innovation and they may share some the following:
- It starts with people. You want to have a healthy mix of curiosity, creativity, design thinking, patience, sense of urgency and most of all, generosity. Pamela Rucker, chair at the Technology Advisory Council, and CIO Advisor for Women in Leadership on the CIO Executive Council advises “Hire and promote people with diverse skillsets, diverse backgrounds, and diverse cultures that believe in big ideas for how your company can change the world.”
- Add in nature. Bring your talented people in to do exactly what they do best. Whether it is inciting constructive chaos, presiding over peacemaking, or diving heads down into a project, trust them to tackle the tasks at hand. Says Rucker, “give them an incubation center to promote those concepts, and you will see innovations you never considered, and you'll find ways to grow and sustain your customer base by promoting the new things you have to offer them."
- And nurture them to excel. Development is key to self improvement and driving your company forward. At Velocity, we encourage our employees to learn from each other, from our customers, from our partners, and from outside resources. We encourage mentoring across the organization, to provide different perspectives and take advantage of best practices and others’ experiences.
Our focus on people is paying dividends. Our attrition has been lowered, our morale is higher and our customer satisfaction scores have improved. We will continue to focus on enhancing relationships with continuous communications, improving operations, and excellent customer service.
I try to apply that same thinking every day, as we all come together, as VTS’ers with diverse backgrounds and skills, in our goal of making the leading cloud application management company in the world!