David Epps manages a team of Solution Engineers responsible for assisting organizations in selecting the proper mix of cloud service to meet their specific service and budget goals. David has over 20 years of IT experience including ten years in healthcare IT services and over 13 years in the Managed Application/Cloud Services industry. David has been with Velocity since 2006.
When it comes to making smart IT purchasing decisions for your company, it’s essential that you move beyond the buzzwords.
“The cloud” may be the business buzzword of recent times, but it can be a somewhat vague and overly broad term that appeals to some and is disdained by others. Typically opinions on the cloud are formed before investing the time to fully understanding the usage and benefits. Some mistakenly view the cloud as an all-or-nothing proposition, probably based on the cloud metaphor. You’re either in a cloud or you’re out of a cloud. But that’s really not the case.
Solving Real Business Problems
Instead of the cloud, I encourage you to think of it as Managed Application Services
for specific application solutions or Cloud Services for a broad range of managed IT services. These outsourced services offered by Velocity can be selected individually to target specific business needs and solve real business problems or in whole to gain maximum efficiencies across the entire organization. You have probably already taken that first step and considered how your organization may utilize the cloud to solve IT issues such as lack of access to skilled resources or a mandate to reduce IT spend.
To take the next step, I encourage the business leaders I work with to re-examine their business and come up with a list of additional, specific challenges or opportunities they are faced with on a daily, monthly or yearly basis. Here are a few questions you may ask your team:
- Would the business benefit from after-hours support?
- Do we have gaps in our in-house IT team that need to be filled to reduce risk?
- How much money could we save with a virtual help desk?
- Do we really need to own and run a data center?
- Are we putting our company at risk because we have higher/lower cost resources because of budget constraints?
- Are we truly meeting our disaster recovery needs?
- Can I free up expensive IT resources to work on a more important business project?
- Which areas of the business would benefit most from leveraging these services?
There’s no one correct standard mix of cloud services. Your business is unique. You may end up selecting one, two, or a whole suite of cloud services to address the needs of your business.
Your industry and business structure will drive some of your IT needs. So will your growth stage. Are you a start-up or a young company entering a period of rapid growth? A mature company concerned about cost controls? Is your business seasonal or cyclical? Do you have new competitors pressuring you to innovate in order to compete? Do you have an important new product being developed?
While all the above questions – and others – will impact your needs and drive specific business decisions, companies typically turn to the cloud for these benefits:
- Lower IT costs
- Increased speed and flexibility deploying IT resources
- Access to expertise or skillsets you don’t have in-house
- Meet business or industry specific compliance requirements
- Protect business from IT risks such as a security breach or disaster at the data center
- Cap or reduce headcounts
- Ability to free in-house expertise to focus on important projects
You will quickly see there’s a good business case to move to Managed Application Services or Cloud Services.