CIOs in a panel at the 2013 MIT Sloan CIO Symposium agreed that cloud provides business users with the agility they need to keep pace with technological and market changes. This is further underlined by McKinsey Global Institute’s latest report, which states that the cloud can also improve the economics of IT for companies and governments, and provide greater flexibility and responsiveness. Furthermore, the cloud can enable entirely new business models. 
 
For the San Diego County Regional Airport Authority (SDCRAA), an independent agency that manages operations of the San Diego International Airport, the decision to move its ERP application to the cloud gave the SDCRAA exactly this - agility. The airline industry’s changing business model meant the Authority required a flexible ERP system. The organization needed to consolidate data from multiple systems into a single ERP solution for accurate reporting used to effectively manage its day-to-day operations and to apply for capital improvement financing.
 
“For airports to operate successfully under this model, the ERP system has to be flexible to handle frequent gate-usage changes and the different charges for each airline,” said Roy Ang, IT Manager for SDCRAA. “Industry consolidation has also led to smaller airlines that handle fewer routes but which we need to set up in our accounting system. Every penny counts, and an integrated ERP system that gives us a quick strategic view as well as the ability to quickly adapt, is mandatory. The better we manage the gates, the lower our costs, and the more attractive our destination will be for airlines to schedule flights into and out of.”