The ChallengeOracle E-Business Suite Hosting and Application Services for a Public Sector Shared Services Customer

The Shared Services customer is a partnership between councils. Seeking to explore the opportunities and benefits of implementing a shared service model for both transactional finance and HR administration/payroll processes, the councils agreed upon a business case and memorandum of understanding based on a target operating model which included finance, management structure, staffing levels, technology, and information strategy alongside process alignment.

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